Mental Health & Wellbeing during Covid-19

Mental Health and wellbeing

  • The Government has produced information for the public on mental health and wellbeing, including  an easy read version:
  • The Government has collated a list of organisations who can provide mental health support, including telephone helplines:
  • The government has produced guidance on the recommended steps that employers can take to maintain positive psychological wellbeing during the pandemic
  • Buckinghamshire 24/7 Mental Health Helpline: This will be run by Oxford Health NHS Foundation Trust during the coronavirus pandemic 24 hours a day, seven days a week. It will temporarily replaces 111 for people who need mental health care and their situation it is not life threatening. Buckinghamshire residents of all ages can call when they need advice about how to manage their symptoms, to find out when and where to get help and to access support from mental health professionals.
    • Adults: 01865 904997.
    • Children and young people: 01865 904998.
  • Safe haven service operating 7 days:  Out of Hours crisis care currently offering listening support, signposting and safety planning through Bucks MIND. Anyone in need of support will be offered a 30 minute 1:1 conversation. From 6.30pm until 12 midnight. Referral lines open 6pm. Last referral 11pm. Callers may be allocated a time slot and called back.
    • Sunday, Monday, Tuesday & Wednesday call 01296 453017.
    • Thursday, Friday and Saturday call 01494 218098.
  • Healthy Minds

Bereavement support

  1. Cruse Bereavement Care provide a range of support and information including grieving in isolation, managing funerals with current guidance around social distancing and talking to children and young people. They also provide a range of easy read fact sheets:


Enhanced support

  • Urgent Care Mental Health Centre

From Monday 6/4/20 a ‘Mental Health A&E’ covering 24/7 started at Peachtree House at the Whiteleaf Centre. This is for residents that are deemed physically fit but need urgent intervention regarding their Mental Health. This is not a walk-in service but can take referrals from any professional and directly from A&E and divert from A&E via SCAS & Street Triage. Residents can access this service directly via the new 24/7 phone line.

  • As part of our Rapid Response Team we will consider how we can provide targeted mental health or bereavement support into care and support settings. This would be aimed at settings who have been managing significant outbreaks, where staff have had to cope with a large number of deaths within the setting, or where isolation is having a significant impact on the wellbeing of service users. Please contact us via to discuss your needs.


  • Dementia

01296 331749


  • Alzheimer’s Society
    Dementia Connect is a support line where trained advisors can provide
    advice and guidance. Telephone: 0333 150 3456